Overview

Real-time hotel performance metrics

Occupancy Rate

87%

↑ 12% vs last week

ADR

$485

↑ 8% vs last week

RevPAR

$422

↑ 15% vs last week

Today's Revenue

$24,850

↑ 22% vs yesterday

Revenue Trends

Occupancy Heatmap

Channel Mix

Upcoming Check-ins

Smith, John

Deluxe Room

2:00 PM

Johnson, Sarah

Suite

3:00 PM

Williams, David

Standard Room

4:00 PM

Quick Stats

Available Rooms

Pending Bookings

Cancellation Rate

3.2%

Bookings

Manage all guest reservations

Booking ID	Guest	Room/Type	Dates	Status	Channel	Total	Balance
BK-2024-001	JS John Smith john.smith@email.com	Deluxe Ocean View Room 204	Dec 15-18, 2024	Confirmed	Direct	,450.00	$0.00
BK-2024-002	SJ Sarah Johnson sarah.j@email.com	Executive Suite Room 501	Dec 20-25, 2024	Pending	Booking.com	$2,950.00	,475.00
BK-2024-003	DW David Williams d.williams@email.com	Standard Room Room 103	Dec 16-17, 2024	Cancelled	Expedia	$450.00	$0.00

Showing 1 to 3 of 247 results

Rooms & Inventory

Manage room types and availability

Deluxe Ocean View

Active

45 m² • King bed • Ocean view • Balcony

Base Price $485/night

Available 12/15 rooms

Max Guests 2 adults

Executive Suite

Active

75 m² • King bed • Living area • City view

Base Price $750/night

Available 8/10 rooms

Max Guests 3 adults

Standard Room

Active

28 m² • Queen bed • Garden view • Cozy

Base Price $285/night

Available 20/25 rooms

Max Guests 2 adults

Room Availability Calendar

December 2024

Sun

Mon

Tue

Wed

Thu

Fri

Sat

15/50

18/50

22/50

25/50

28/50

30/50

32/50

35/50

38/50

40/50

42/50

45/50

47/50

48/50

50/50

48/50

45/50

42/50

40/50

38/50

35/50

32/50

30/50

28/50

25/50

22/50

18/50

15/50

12/50

10/50

Available

Partial

Full

Rates & Promotions

Manage pricing strategies and promotional campaigns

Rate Plans

Best Available Rate (BAR)

Standard pricing for all guests

Deluxe Ocean View

$485

Executive Suite

$750

Standard Room

$285

No restrictions Updated 2 hours ago

Corporate Rate

Special pricing for business travelers

Deluxe Ocean View

$388

-20% off BAR

Executive Suite

$600

-20% off BAR

Standard Room

$228

-20% off BAR

Corp ID required Updated 1 day ago

Weekend Special

Friday-Sunday pricing

Deluxe Ocean View

$534

+10% weekend premium

Executive Suite

$825

+10% weekend premium

Standard Room

$314

+10% weekend premium

Weekends only Updated 3 days ago

Active Promotions

Early Bird Special

Book 30+ days in advance

Discount 15% off BAR

Valid Dec 1-31, 2024

Code EARLY15

Usage 23/100 bookings

Welcome Back

Repeat guest discount

Discount 10% off BAR

Valid Ongoing

Auto-apply Return guests only

Usage 156 bookings

Holiday Flash Sale

Limited time holiday offer

Discount 25% off BAR

Valid Dec 20-31, 2024

Code HOLIDAY25

Usage 89/200 bookings

30-Day Price Calendar

December 2024

Sun

Mon

Tue

Wed

Thu

Fri

Sat

$485

$534

$485

$534

$485

$534

Base Rate

Weekend Rate

Promotion

Restriction

Guests & CRM

Manage guest profiles and loyalty programs

Guest Database

Guest	Stays	Total Spend	Tags
JS John Smith john.smith@email.com	12	$24,850	VIP Frequent
SJ Sarah Johnson sarah.j@company.com	8	8,200	Corporate
DW David Williams david.w@email.com	15	$31,450	VIP Frequent

Guest Segments

VIP Guests

127

Corporate

Frequent

234

Regular

1,847

Quick Actions

Guest Communication History

John Smith

Last stay: Nov 28 - Dec 2, 2024

2 hours ago

Thank you for your stay! We'd love to welcome you back. Enjoy 15% off your next booking with code COMEBACK15.

Sarah Johnson

Last stay: Nov 15 - Nov 18, 2024

1 day ago

Your corporate rate has been updated. New rates are now available for your next business trip.

Housekeeping

Manage room cleaning status and staff assignments

To Clean

12 rooms

Room 204 High

Deluxe Ocean View

Check-in: 2:00 PM

Room 103 Medium

Standard Room

Check-in: 3:00 PM

Room 501 Low

Executive Suite

Check-in: 4:00 PM

In Progress

8 rooms

Room 301 Maria S. - 25 min

Deluxe Ocean View

Room 405 John D. - 15 min

Standard Room

Room 202 Lisa M. - 45 min

Executive Suite

QA Check

3 rooms

Room 108 Supervisor Review

Standard Room

Room 305 Supervisor Review

Deluxe Ocean View

Done

15 rooms

Room 201 ✓ Ready

Deluxe Ocean View

Completed by Maria S. - 30 min ago

Room 304 ✓ Ready

Standard Room

Completed by John D. - 45 min ago

OOO

2 rooms

Room 506 Maintenance

Executive Suite

AC repair - Until Dec 5

Room 107 Renovation

Standard Room

Flooring update - Until Dec 10

Staff Assignment

Morning Shift (8 AM - 4 PM)

Maria Santos

6 rooms assigned

Active

John Davis

5 rooms assigned

Active

Evening Shift (4 PM - 12 AM)

Lisa Martinez

4 rooms assigned

Active

Robert Kim

5 rooms assigned

Active

Priority Queue

Room 204 Urgent

Guest check-in in 1 hour

Room 103 Medium

Guest check-in in 2 hours

Orders & POS

Manage spa, dining, add-ons and gift cards

Today's Orders

127

↑ 12% vs yesterday

Revenue

$8,450

↑ 18% vs yesterday

Pending

Awaiting fulfillment

Average Order

$67

Per transaction

Recent Orders

Order	Guest	Item	Amount	Status
ORD-2024-001	John Smith Room 204	Spa Package Deluxe	$350.00	In Progress
ORD-2024-002	Sarah Johnson Room 501	Dining - 2 Person Set	85.00	Completed
ORD-2024-003	David Williams Room 103	Champagne & Chocolate	$95.00	Pending

Order Categories

Dining

45%

Spa

32%

Add-ons

15%

Gift Cards

Popular Items

Spa Package Deluxe 127 orders

2-Person Dining Set 89 orders

Champagne & Chocolate 76 orders

Couples Massage 54 orders

Quick Actions

Payments & Invoices

Today's Revenue

2,847

Pending

$3,240

Refunds

$485

Gateways

3 Active

Payment Gateways

Stripe

Active

PayPal

Active

Square

Active

Invoice Templates

Corporate Invoice

Guest Invoice

Group Booking

Transaction ID	Guest	Amount	Gateway	Status	Date	Actions
#PAY-2024-847	Emma Johnson	$2,340	Stripe	Completed	Dec 15, 2024
#PAY-2024-846	Michael Chen	,280	PayPal	Pending	Dec 14, 2024

Refund Requests

#BK-2024-845

Cancellation - Room 1205

$485

Requested

Settlement Schedule

Daily Settlement

Stripe - $8,450

Dec 15

Weekly Settlement

PayPal - 2,340

Dec 17